How To Reset INFINITI Navigation to Factory Settings

INFINITI’s navigation systems are tools designed to make your driving experience stress-free and more enjoyable. Features such as visual maps and journey planners can guide you to your destination in Chicago or elsewhere. However, the system may occasionally need a reset. Whether you’re troubleshooting an issue or preparing to sell your vehicle, knowing how to reset your INFINITI navigation system is invaluable. In this comprehensive guide, we’ll walk you through resetting your INFINITI navigation system, provide troubleshooting tips, and offer advice on maintaining your system.

Understanding Your INFINITI Navigation System

Before we get into the nitty-gritty of resetting your navigation system, it’s important to understand what you’re working with. INFINITI offers two main navigation systems:

• INFINITI InTouch: This is the newer, more advanced system found in recent INFINITI models.
• Older navigation systems: These are found in earlier INFINITI vehicles and may have slightly different interfaces and features.

Regardless of your system, the key components are similar. They typically include a touch-screen display, an INFINITI controller (dial or joystick), a GPS antenna, and a map database. These systems offer features such as turn-by-turn directions, points of interest, real-time traffic information, and voice recognition for hands-free operation.

Step-By-Step Guide to Resetting Your INFINITI Navigation System

Resetting your INFINITI navigation system can be a simple process. You can perform different resets, depending on your needs and the issue.

Soft Reset

A soft reset is the simplest form and should be your first step in troubleshooting. Here’s how to do it:

1. Turn your vehicle off and wait for approximately 10 seconds.
2. Restart your vehicle and allow the navigation system to boot up.
3. If your issue persists, try turning the vehicle off and disconnecting the battery for about five minutes, then reconnect and start your car.

On some models, such as the Q50, you can reset the navigation system by pressing and holding the volume button for seven seconds. This will reboot the InTouch navigation system, and you should be able to access all features without issues.

Factory Reset

If a soft reset doesn’t solve your problem, you may need to perform a factory reset. This will erase all your settings and return the system to its original state. Here’s how to do it:

1. Press the MENU button on your INFINITI controller.
2. Select SETTINGS from the menu.
3. Scroll down and select OTHER or SYSTEM (depending on your model).
4. Choose FACTORY RESET or RESET ALL SETTINGS TO DEFAULT.
5. Confirm your choice when prompted. The system will restart and return to factory settings.

Be aware that this will erase all your stored locations, preferences, and other personalized settings. It’s advisable to back up any important data before proceeding.

Resetting Specific Features

Sometimes only certain aspects of your navigation system need resetting. Here are some common resets:

• Deleting stored locations: In the navigation menu, find your address book and select the option to delete all entries.
• Clearing navigation history: In the navigation settings, look for an option to clear your recent destinations or search history.
• Resetting audio settings: In the audio settings menu, you should find an option to reset all audio settings to default.

Troubleshooting Common Issues

After a reset, you might encounter some issues. Here are some common problems and how to address them.

Navigation System Not Responding

If your system isn’t responding after a reset, try the following:

• Check for software updates: Contact your INFINITI dealer, or you can do it through the settings menu.
• Verify GPS signal strength: Make sure you’re in an open area with a clear view of the sky.
• Inspect hardware connections: Check that all connections to the navigation unit are secure.

Map Display Problems

If you’re having issues with your map display, consider these solutions:

• Update your map database: Maps can become outdated. Check with your INFINITI dealer and get the latest map updates.
• Clear the map cache: This option may be available in your navigation settings.
• Recalibrate the system: Some INFINITI models allow you to recalibrate the navigation system through the settings menu.

Maintaining Your Navigation System — Tips and Best Practices

To keep your INFINITI navigation system running smoothly, reducing the need for resets, follow these maintenance tips:

• Keep your software up to date: Regular updates can improve performance and add new features.
• Update your maps: INFINITI typically releases map updates once or twice a year.
• Protect your system: Avoid exposing your vehicle to extreme temperatures and clean the touch screen gently with a microfiber cloth.

When To Seek Professional Help

While a reset or some troubleshooting can resolve many issues, there are times when it’s best to seek professional help. If you’re experiencing persistent issues after attempting a reset, or if you suspect a hardware failure, contact your INFINITI dealer. Their expertise and diagnostic tools are able to tackle more complex problems.

Stay Connected With INFINITI of Hoffman Estates

Resetting and maintaining your INFINITI navigation system enhances your driving experience. However, if difficulties persist or you need expert assistance, don’t hesitate to reach out to us at INFINITI of Hoffman Estates. Our certified technical team is ready to help you get the most out of your INFINITI’s advanced navigation features. Whether you need a system update or thorough diagnostic or you’re interested in exploring the latest INFINITI models with cutting-edge navigation technology, we’re here for you. Schedule a service appointment today, and let us ensure your INFINITI is performing at its best.